Privacy Policy

This Privacy Policy explains how Mammrlla (“we”, “us”, “our”) collects, uses, shares and protects personal information when you visit mammrlla.com, contact us, or use our services. We are committed to handling your information lawfully and transparently, in line with South Africa's Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR).

Information we collect

We collect information in the following ways:

• Information you give us, your name, company, email, phone or WhatsApp number, and the contents of any message you send us through a form or email.
• Information collected automatically, device and browser type, IP address, pages viewed, and similar analytics data collected through cookies and similar technologies.
• Client engagement data, where we deliver services, we process data necessary to operate the systems we build for you, under a separate data processing agreement.

How we use your information

• To respond to enquiries and provide the services you request.
• To operate, maintain and improve our website and services.
• To send you information you have asked for, and, where permitted, relevant updates you may unsubscribe from at any time.
• To comply with legal obligations and protect our rights.

Legal basis for processing

We process personal information where we have your consent, where it is necessary to perform a contract with you, where we have a legitimate interest that is not overridden by your rights, or where we are required to by law.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, hosting, analytics and payment infrastructure), under appropriate confidentiality and data protection terms, and where required by law.

International transfers

Some providers may process data outside South Africa. Where this happens, we take steps to ensure your information receives an adequate level of protection consistent with POPIA and applicable law.

How long we keep it

We keep personal information only for as long as necessary for the purposes set out above, or as required by law, after which it is securely deleted or anonymised.

Your rights

Subject to applicable law, you have the right to access, correct, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Regulator of South Africa.

Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your information appropriately.

Contact us

For any privacy question or request, email obakengm@mammrlla.com. See also our Cookie Policy and Data Protection (POPIA) page.