The 24/7 booking assistant, as your patients see it
A real preview of the WhatsApp conversation. It picks a language, offers a menu, captures the medical aid details you need, and books the slot. Every screen below is what the patient actually taps.
01
‹
M
Medi Clinic Rosebank
online
⋮
Today
Book a doctor’s visit in under 2 minutes, any time, day or night 🩺 I’ll find you an open slot, sort out your medical aid details, and send a reminder. No phone calls, no queues.
Which language would you like to use?
🗒 Choose language
Choose language
Languages
English
isiZulu
Afrikaans
Sesotho
isiXhosa
Pick a language
A tappable list, not typing. Five languages so no patient is left out.
02
‹
M
Medi Clinic Rosebank
online
⋮
English09:14
Great. How can we help today?
🗒 Open menu
How can we help?
📅 Book an appointment›
🔁 Reschedule or cancel›
❓ Ask a question›
💊 Repeat script / results›
🧑⚕️ Talk to reception›
Show a simple menu
One tap to the right place. "Ask a question" is answered by AI; "Talk to reception" hands off to a person.
03
‹
M
Medi Clinic Rosebank
online
⋮
Book an appointment09:14
What's the visit for?
Consultation
Follow-up
Vaccination
Consultation09:15
Are you a new or existing patient?
New patient
Existing patient
Tap-to-answer buttons
No typing needed. Quick buttons keep it fast and stop spelling mistakes.
04
‹
M
New patient details
Secure form
✕
🔒 New patient details✕
Thandi Nkosi
9►►►►►►►►►►►►
Discovery Health ▾
Classic Saver · 1234567
Main memberDependent
Continue
Capture what you need, up front
A proper in-chat form (WhatsApp Flow). Medical aid, membership, main member or dependent, all captured before the booking.
05
‹
M
Medi Clinic Rosebank
online
⋮
Details saved securely ✓
Thanks Thandi. Here are the next open slots.
🗒 Pick a time
Available times
This week
Tue 24 Jul · 14:30
Wed 25 Jul · 09:00
Wed 25 Jul · 15:45
Thu 26 Jul · 11:15
Pick a real time
Live open slots pulled straight from the practice diary. Tapping one books it.
06
‹
M
Medi Clinic Rosebank
online
⋮
Tue 24 Jul · 14:3009:16
You're booked ✅ Tue 24 Jul, 14:30 with Dr Badela. Bring your ID and medical aid card. We'll send a reminder the day before.
R
Reception
Tap to chat to a person
Message
— demo only —
Want this running for your own practice? Drop your email and we'll set it up this week.
Booked, then convert
Patient gets a clean confirmation. In demo mode, the bot asks the business owner for their email to turn it on for real.
Every screen is what the patient taps, no typing needed. Detail on the exact questions, wording and integrations comes in the build spec.